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Everyone today spends countless hours and dollars being “connected” in their personal lives. We expect others, including consumer-oriented businesses we deal with, to be connected also. However, many organizations fail to appreciate the value of being connected to their employees, customers, agents and suppliers. Businesses can reap the benefits of efficiency, convenience, better customer service and improved communication simply by providing access to core applications for those who need it.
Organizations invest heavily in their core business systems, but often provide access to a very limited number of users. Barriers of cost, licensing, connectivity, usability and availability no longer exist. Today you can give secure, easy to use access to anyone within your organization as well as people outside your organization such as customers, suppliers and agents. ACG can help you leverage the power of your existing systems and put it in the hands of all those who need it.
- Accessibility of application information and functionality for those who need it
- Leverage your investment in your existing software applications
- Real time information and functionality delivered directly to those who need it
- Intuitive interfaces for casual users of your core systems
- Transparency – build trust with your customers through open communication of your information
- High impact, high visibility, low risk projects that are affordable and completed in weeks
Make systems accessible to those who need the information and functionality
Accessibility to core systems is typically limited to a small percentage of people in the organization. However, there are many people inside and outside your organization that could benefit from access to those systems. ACG can provide an intuitive interface for casual users that allows anyone to access core system functions and real time data.
- Employees can receive shipments, check inventory, view pricing, enter orders, receive notifications, etc all via a web interface on any device including a cell phone (PDA).
- Worldwide users can access specific application functionality in any language 24 hours a day/7 days a week.
- Customers can access their accounts, track orders and shipments, place new orders, view customer specific pricing, check inventory, pay invoices – in essence, manage their account using a simple customized interface to the proven applications that support them today behind the scenes.
- Suppliers can be managed through the information provided to them through real time access to select purchasing and inventory information. You can also make your suppliers responsible for maintaining critical data directly in your system.
Leverage your investment in your existing software applications
You have a huge investment in your core systems. For years you have refined your business processes to collect and process transactions and store the results. All of this information along with the functionality of these systems can be accesses by any authorized person inside or outside your organization. We leverage existing application logic and data.
Real-time information and functionality delivered securely to those who need it.
We’re not talking about a copy of last night’s data. We’re talking about connecting your employees, agents, suppliers and customers – the people who are the lifeblood of your organization – to real time information. Turn your organization into a real time, online business that is “connected”.
Intuitive interfaces for casual users of your core systems
Your ERP system is designed for a trained internal user, not a casual business user who just needs to enter a simple transaction or find some specific timely information. Your systems should be usable by anyone who has the need for the information they contain. ACG can build the interfaces to allow anyone to use your applications.
Transparency - open communication with accountability
Don’t hide your systems behind reports and people who relay and filter information to those who need it. Instead, become a transparent, on line business where people who need information have direct access to your systems in an easy to use, convenient and secure way.
High impact, high visibility, low risk projects that are affordable and completed in weeks
Too many IT projects are internally focused – technical upgrades, infrastructure enhancements, new software versions, etc. However, there are high impact, low risk, affordable projects that are available for quick IT wins. You can provide simple, secure access to your core systems to anyone inside or outside your organization in a matter of weeks. These types of projects have direct impact on the business and are low risk because they are leveraging existing applications. Let ACG help you define, design and execute a user focused, high impact project that will demonstrate the value of IT to your organization.
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